Step 4 – Measure the changes In this step you will: After identifying the benefits, this step will help you characterize and measure the degree of...
Tool 4a: Characterizing the Change Purpose: Summarize the change from your program, breaking down end benefits into performance measures – either qualitative and quantitative measures...
Tool 4b: Measuring Attribution Purpose: Figure out how much your CBWM program has influenced the changes and outcomes that have been identified. Refer to:...
Tool 4c – Timescale of Benefits Matrix Purpose: Understand the full range of benefits and the role time plays in the benefits derived from your CBWM program,...